Am I limited in the number of tickets I can order? 
Orders are limited to six (6) adult tickets, with Momentary members able to order up to two (2) adult tickets at the member price. If your party size is larger than six, we recommend having another member of your group purchase the additional tickets needed.

Can I share my festival pass with my friends?
No, a festival pass is for you and you only. It is not transferable between different people attending different days. The single day ticket is meant for a single-day guest. You will receive a two-day wristband upon entry which should be left on throughout the festival weekend and not removed at any point.

Are ticket sales final?
Ticket sales, including ticketing and handling fees, are final and non-refundable. (Full ticket policy available online here. If FreshGrass is canceled due to unforeseen circumstances, ticket buyers will have the option to receive a full refund.

Can I bring my kids and do they have to pay?
FreshGrass | Bentonville is a family-friendly event—children are welcome, and admission is free for those six and under with an accompanying adult. There is a reduced price for kids aged 7-16.

I’ve purchased a FreshPass and will have my child with me. Can they come into the FreshPass Lounge with me?
Yes! Children are welcome in the FreshPass Lounge with an accompanying adult with a FreshPass VIP Pass.

What other events will take place? 
In addition to live music, festival events include family-friendly artmaking activities, a local food and makers market, square dancing, access art across the Momentary campus, and more. Feel free to bring your acoustic, non-amplified instruments for informal picking circles and workshops.

How can I stay connected on what’s happening during the festival?
Follow the Momentary Instagram, Facebook, and X feeds.

What if it rains?
This is a rain or shine event. Umbrellas are not permitted. In the case of severe storms, delays or postponements are possible. In the event of lightning, heavy flooding, or dangerous winds, we will move indoors to wait out the storm. Announcements will be made on location and via the Momentary’s social media platforms. Only in a rare event will a performance be canceled.

Are pets allowed? I’d like to bring my dog on a leash. 
No pets at FreshGrass, please. Only certified service animals will be allowed into the festival.

Will vendors accept credit or debit cards?
FreshGrass | Bentonville is 100% cash-less. Please bring your credit and debit cards.

Will there be assigned seating? Should I bring my own chairs or blankets?
We encourage guests who would like to sit to bring their own camp-style folding chairs or blankets (and arrive early!). There will be no assigned seating at the festival. Spots will be available on a first-come, first-served basis, and will be located behind a standing room only area near the main stage under the Canopy.

Are cameras and video recording devices allowed?
Cameras, drones, selfie sticks, tripods, detachable lenses, and flash photography are not allowed. No audio or video recording devices.

We ask that you refrain from using your phones and other devices during the live performances at FreshGrass, as they are disruptive to both patrons and performers. Professional photographers MUST obtain a media pass in advance.

Can I volunteer at FreshGrass?
Yes! Learn more about volunteering at the Momentary at theMomentary.org/Volunteer or email Volunteer@CrystalBridges-theMomentary.org. Advance training is required.

I’m a vendor and want to participate. What should I do?
Tell us who you are, what you do, and why we’ll love it. Email your request to Shop@theMomentary.org.

I’m a journalist. Who should I contact about a media pass?
Reach out to us in advance of the festival at Media@CrystalBridges.org.

Where is the entrance to the festival? 
We have entrances at 8th Street Market and along SE E Street for those biking or walking from the Downtown Bentonville area. We also have an entry located just west of the parking garage, accessible from 8th Street (701 SE 8th Street). Please be ready to show your mobile/printed tickets to receive your FreshGrass wristband along with a valid ID.

How do I get to the festival? Where should I park?
FreshGrass | Bentonville takes place at the Momentary, located at 507 SE E Street.

• • • Parking: Our parking garage is located next to the 8th Street Market at 701 SE 8th Street. A parking pass is required to park in the garage. Book your parking pass today.
      • Note: There is an 8′ height limit for the garage.
      • ADA Parking: Accessible parking is available in the garage.
      • Additional free parking can be found at the Fire Station at the corner of 8th and A Street. It is approximately a thirty-minute walk to the venue from this lot. View Google Maps here.
      • Bike Valet parking will be available at the Tulip Barn. Walk south down E Street to access our trail to the entry point.

I purchased a parking pass for the garage, how will I receive it?
Parking passes will be sent via email upon time of purchase. Be ready to show either a printed or digital copy of your parking pass upon entry to the garage. Difficulty locating your parking pass? Please contact the Box Office at BoxOffice@theMomentary.org or (479) 657-2335.

 BRING

• Valid ID and tickets to present upon entry.
• Folding chairs and blankets to use in designated areas at mid-field and beyond.
• Free water stations will be available. Empty plastic water bottles are encouraged to help stay hydrated. (No glass, metal, or opaque plastic containers.)
• Bring your credit or debit cards. The festival is 100% cash-less.
• Rain or shine, the show will go on! Come prepared with your sunscreen, hat, raincoat or a poncho.
• One clear bag no bigger than 12” x 6” x 12”, or a single one-gallon plastic freezer bag (Ziploc bag or similar). You may also carry a small clutch purse, no larger than 4.5” x 6.5”, with or without a handle or strap.
  • All clear bags and clutch purses will be screened prior to entry. Security has final say on which bags will be permitted.

DON’T BRING

• No outside food and drink, large bags, coolers, or ice chests. No pop-up shade tents or umbrellas of any kind.
• No weapons or firearms of any kind are allowed, even if you have a permit. Laser pointers, glow sticks, and illuminating objects are strictly prohibited.
• No fireworks, fuel, or explosive materials of any kind.
• No skateboards, scooters, or wheeled devices other than ADA-compliant transport.
• No kites, frisbees, inflatables, or air horns.
• No illegal substances of any kind.
• No smoking or vaping will be allowed outside of designated smoking areas.
• No pets.
• No posters, signs, or promotional materials. Flyers and other promotional materials cannot be distributed on Momentary property without prior approval.
• No cameras, drones, selfie sticks, tripods, detachable lenses, and flash photography. No audio or video recording devices.
  • We ask that you refrain from using your phones and other devices during the live performances at FreshGrass, as they are disruptive to both patrons and performers. Professional photographers MUST obtain a media pass in advance—email us at PR_US@4media-group.com.
• Prohibited items will not be admitted or checked. Please leave these items at home or in your locked vehicle.