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What to Expect for the Momentary’s Reopening

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It’s been almost three months since the Momentary made the decision to close its doors to prevent the spread of COVID-19. Now, following the guidance of health partners, state and national government officials, and peer institutions, the Momentary reopened to the public on June 10 with limited capacity and new safety measures.

Below you will find a guide of what you can expect during the Momentary’s reopening, including new safety guidelines, spaces that will remain closed or have limited service, and more.

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1. The number of guests allowed in the space is limited; free timed-entry tickets are required; Walk-Ups Welcome as Capacity Allows

For your convenience, timed ticket reservations are available, and walk-ups welcome as capacity allows.

The Momentary will be limiting the number of guests by inviting up to 15 guests every 15 minutes (and 8 guests per 15 minutes for the member preview). These numbers are based on five people per 1,000 square feet of public space, which adheres to a one-third capacity per state guidelines for indoor venues.

Visitors will receive an email prior to their visit with information about how to prepare and what to expect. Timed tickets will help ensure the museum has limited attendance per state guidelines.

General public tickets can be booked HERE.
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2. Enhanced safety precautions are in effect

These are some of the safety guidelines you can expect to see and abide by at the Momentary:

  • The space will offer a no-touch experience when possible. No-touch experience includes the elimination of physical ticket interactions. Doors that can safely remain open will be propped open to minimize touch and when that is not possible, staff and/or volunteers will open doors for visitors.
  • Visitors and staff are required to wear face coverings. Per state guidelines, face coverings are required for visitors ages 10 years and older. At the Momentary, face coverings are recommended for ages 2-9. Masks will be available upon entry for those who do not have one.
  • Signage will be in place to reinforce social distancing rules, including designated paths noted for guests throughout the spaces.
  • All staff and volunteers will undergo temperature checks prior to entering the building.
  • Cleaning and sanitization will increase with the addition of hand sanitizer stations throughout the building.
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3. Food areas have limited service
  • The Breakroom will be open and will operate at one-third capacity. Seating will be cleaned before/after each use.
  • Onyx Coffee Lab at the Momentary will reopen on June 10 along with the general public reopening with new hours, Tues-Sun 10 a.m. to 5 p.m. Ordering and pick-up will be available through both an exterior walk-up window and inside the building with limited seating options.
  • The RØDE Bar, located off the RØDE House with a walk-up outdoor window, will now offer daytime service every Friday, 4 to 7 p.m., and Saturday through Sunday, 11 a.m. to 4 p.m.
  • The Tower Bar at the Momentary will reopen on June 10 along with the general public reopening. Seating will be limited to 40 guests max to maintain proper social distancing. Service will be offered tableside only.
    • For the public evening experience:
      • Seating at the Tower Bar is first come, first served. Upon arrival, head to the North Entrance of the Tower, and our host will add you to our queuing system, which will notify you via text message when we are ready for your party. Once you are alerted that your party is ready to be seated, head back to the elevator where an operator will help you queue. Parties are currently limited to 10 people. Only one party is allowed on the elevator at a time.
      • We will have the capacity for 40 guests at a time in the Tower Bar. At this time, reservations will not be taken in advance.
      • Timed ticket entry does not guarantee access to the Tower Bar. When you arrive at the Momentary during your scheduled entry time, you may then get in line for the Tower Bar through the text message queuing system (starting at 5 p.m.).
    • For the member daytime experience:
      • If you are a MO Friend or Insider-level member, your membership allows you to experience the Tower Bar during daytime hours.
        • To access the Tower Bar, you will be asked to present a key card on the elevator. Key cards may be picked up at the Box Office in the Main Lobby.
        • You will need to obtain a free timed-entry ticket as noted above as you will be able to experience the galleries in addition to experiencing the Tower Bar during this time.
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4. The shuttle will not be running

The shuttle between the Momentary, Crystal Bridges, and 21c Museum Hotel will not be operating until further notice.

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5. State of the Art 2020 has been extended

State of the Art 2020 will be extended with the full exhibition on view at both the Momentary and Crystal Bridges through July 12.

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6. Programs will still be offered virtually

Just as you’ve enjoyed in the past few months, virtual programs will still be offered through sign-up on the Momentary website, completely free of charge.

Thank you for helping us ensure the safety for all when you visit. Visitors who are unable to visit in person can continue to enjoy the Momentary with online programs, blogs, Spotify music playlists, social media, and weekly eNewsletter updates.

We are also aware that this news comes at a time of distress as communities around the country are calling for change. We believe in the transformative power of art and we hope that you use our offerings to find comfort, spark conversation, and continue your social justice education. You can learn more about our institutional perspective here.

Crystal Bridges is opening, too! Find out what to expect for Crystal Bridges’ reopening here.

If you have any additional questions, please contact us at 479.367.7500. We look forward to welcoming you back to the Momentary soon.