Our Policies

Concert Rules and Restrictions

Some Dos and Don’ts to help make your music experience as enjoyable as possible for all. Please check individual event listings for event-specific policy exceptions, changes, or additions.

Seating

Lawn chairs, folding chairs, and similar seating will be permitted at most Live on the Green concerts.

• For concerts where guests cannot bring seating, a limited amount of chairs and designated wheelchair-accessible viewing areas will be available for anyone who needs specific accommodations.
• Please contact the Box Office in advance if additional assistance or accommodations are needed by emailing BoxOffice@theMomentary.org

Prohibited Items

The following items are prohibited at music events at the Momentary.

• Metal, glass, or opaque plastic containers
• Camelback-style hydration packs/water reservoirs
• Coolers and picnic baskets
• Outside Food and Drink
• Empty clear plastic water bottles are permitted and can be refilled at water stations on the property.
• Pop-up shade tents and large umbrellas
• Kites, frisbees, or inflatables (beach balls, balloons, chairs, etc.)
• Air horns and other noise-making devices
• Musical instruments (FreshGrass Festival excluded)
• Laser pens or pointers, and other illumination devices
• Illegal substances of any kind
• Pets and other animals (Service Animals excluded)
• Fireworks, fuel, or other combustible materials
• iPads, tablets, or gaming devices
• Signs, posters, or other promotional materials (excluding merchandise purchased in the venue). Flyers and other promotional materials cannot be distributed on Momentary property without prior approval.
• Skateboards, scooters, or any wheeled devices other than ADA-compliant modes of transportation
• Professional-style cameras with detachable lenses
• Drones
• Selfie sticks or tripods
• Audio or video recording devices
• Weapons
  • The carrying of weapons and/or firearms is prohibited on the Momentary property, even if you have a permit. (This includes weapons of any kind, including, but not limited to, guns, knives, explosives, brass knuckles, tasers, mace, or pepper spray.)

Other Restrictions

• The Momentary is a cashless venue for concerts and other large events.
• Smoking, vaping, and tobacco use are restricted to designated areas.
• The only permitted drink containers are empty, clear plastic water bottles. These can be filled at water stations on the property.

Bag Policy

Ticket holders are permitted to enter the venue with one clear bag that does not exceed 12” x 6” x 12” or a single one-gallon plastic freezer bag (Ziploc bag or similar). Ticket holders may also carry a small clutch purse, no larger than 4.5” x 6.5”, with or without a handle or strap.

All clear bags and clutch purses will be screened prior to entry into the venue. Security has final say on which bags will be permitted.

Exceptions: Ticket holders who need medical supplies or devices, members of the working media, and diaper bags with an accompanying child will not be subject to the above bag policy, however these items will be subject to additional screening at the main entry gate. The person requiring these supplies or devices must accompany the bag at all times. Diaper bags, media, and medical exception bags will be tagged once cleared through security. For shows where lawn chairs and blankets are permitted, these items will also be subject to additional screening.

Other Rules

Alcohol

• A valid ID is required for all alcohol purchases and will be checked regardless of age.

Re-entry

• We do not permit re-entry to the venue once exited. Re-entry rules may vary by event.

Personal Items and Belongings

• All bags, purses, blankets, and personal items are subject to inspection.
• Prohibited items will not be admitted or checked. Please leave these items at home or in your locked vehicle.

Weather

• Please see individual event listings for information on weather policies and rain plans. Outdoor concerts are held rain or shine.
• To check on event relocations, delays, and cancellations, call the Inclement Weather line at (479) 657-2448.
• Updates will also be shared on the Momentary’s Instagram, Facebook, and Twitter feeds @theMomentary.